Shipping is available within Canada via Canada Post Regular Parcel. Please allow 2-3 business days for order processing and 1-5 business days for shipping within Canada. Once your parcel is accepted by Canada Post, we have no control over shipping delays that may occur with Canada Post. At this time we do not offer shipping to the U.S. or internationally. Please check back, as we will expand our shipping capabilities soon.
Unworn items with original tags attached are eligible for an exchange within 14 days of purchase. Items must be returned to us in the original condition received and with original packaging. Only regular priced items may be exchanged and sale items are a final sale.
To complete your exchange, we require the receipt included with your order. Once your item is received and inspected, we will send you an email to notify you that we have received your item.
You will be responsible for paying for the shipping costs of returning your item. Shipping costs are non-refundable. Please note, your return will be processed for the order total, minus shipping costs. Depending on where you live, the time it may take for your exchanged product to reach us, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item. Our online order return address is:
The Peg Authentic Brand Inc.
807 Corydon Avenue
Unfortunately, our retail partners do not accept online order returns or exchanges. To exchange your item, please send us an email with your order number to: firstname.lastname@example.org.
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